Sweet Moments, Custom Made

Our Services

Policies


Payment Schedule

  • A 50% non-refundable deposit is required at the time of booking for custom orders.

  • The remaining balance is due upon pick up or delivery.

  • The client will not receive the order until balance is paid in full.

Ordering

  • Custom orders should be placed at least two weeks in advance to ensure availability.

Cancellations

  • Deposits for custom orders are non-refundable.

  • In cases of unforeseen events (e.g., natural disasters or emergencies) preventing the bakery from fulfilling an order, clients will receive their choice of a full refund or credit toward future orders.

Firewheel Bakery offers custom sugar cookies that are between 3-4 inches in size. They come individually heat sealed and can stay fresh for up to two weeks, or three months if frozen. Cookies will come packaged inside a bakery box.